I belong to an online nursing group where many things are posted; educational things, funny nursing stories, the never ending covid information, people asking for advice and things like that. A few weeks ago, someone asked a question that got lots of attention. The question was "What is something you would like to tell patients and their families?"
There were answers like:
Don't go to Google for medical advice
Your pain level isn't 10 if you are talking and laughing
Your Doctor and nurse did graduate and you may want to listen to them...
That is a terrible thing to name your baby!
But one thing came up over and over again and that was:
This is not the Hilton
We are not your servants
Please be nice
Then this week, a new campaign was launched through the group I work for. This is a huge group - covering numerous hospitals, doctors' offices, urgent care facilities... And they are all seeing the shortage of staff being made worse because people are quitting due to the rudeness, mean people, entitled family members. It's a sad situation.
Here is the message we all got about this campaign which will be going up on billboards, signs in the hospitals and offices, and out into the internet.
The Helpers need your help!
This is the new marketing campaign launched this week… although it saddens me that we need to publish this request, I am also thankful that our organization is recognizing the
hurt and supporting us. I have heard many of you say, “I love my job, but the patients are HARD to deal with”. I hear you. There is minimal empathy circulating in our communities
right now. I’m asking you to hold on… focus on those patients who are kind, who you’re saving, and who you can impact in a positive way! YOU GOT THIS!
I know this is a problem, not just in the medical community but wherever people are dealing with people, and all the things we have been dealt with covid has made it worse. But, it makes me sad!
Are any of you seeing this issue?