I recently saw this on facebook and thought it was such good advice, so I wanted to share it. I hope you enjoy it as much as I did.
I was waiting in line for a ride at the airport. When a cab pulled up, the first thing I noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for me.
He handed me a laminated card and said: 'I'm Wasu, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.'
Taken aback, I read the card. It said: Wasu's Mission Statement:
To get my customers to their destination in the quickest, safest, and cheapest way possible in a friendly environment.
This blew me away. Especially when I noticed that the inside of the cab matched the outside. Spotlessly clean!
As he slid behind the wheel, Wasu said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.'
I said jokingly, 'No, I'd prefer a soft drink.'
Wasu smiled and said, 'No problem. I have a cooler up front with regular and Diet Coke, lassi, water, and orange juice.'
Almost stuttering, I said, 'I'll take a lassi since I’ve never had one before.'
Handing me my drink, Wasu said, 'If you'd like something to read, I have Good Housekeeping magazine, Reader’s Digest, The Bible, and a Travel + Leisure magazine.'
As they were pulling away, Wasu handed me another laminated card, 'These are the stations I get and the music they play, if you'd like to listen to the radio.'
And as if that weren't enough, Wasu told me that he had the heater on and asked if the temperature was comfortable for me.
Then he advised me of the best route to my destination for that time of day. He also let me know that he'd be happy to chat and tell me about some of the sights or, if I preferred, to leave me with my own thoughts.
'Tell me, Wasu,' I was amazed and asked him, 'have you always served customers like this?'
Wasu smiled into the rear view mirror. 'No, not always. In fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard about power of choice one day.'
'Power of choice is that you can be a duck or an eagle.'
'If you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. Stop complaining!'
'Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.'
'That hit me right,' said Wasu. He continued and said, 'It is about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.'
'I take it that has paid off for you,' I said.
'It sure has,' Wasu replied. 'My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it. My customers call me for appointments on my cell phone or leave a message on it.'
Wasu made a different choice. He decided to stop quacking like ducks and start soaring like eagles.
Have an eagle life ahead.....
—Adapted
I hope we all decide to soar like an Eagle and not quack like a duck
That is a great story, Mari. Thanks so much for sharing. :-)
ReplyDeleteSoar like an eagle, yes! Wasu sounds like a contented and wise man.
ReplyDeleteWow that was a great story! We saw lots of eagles when we were in Alaska. Thanks for sharing it!
ReplyDeleteLove it!
ReplyDeleteBeautiful. smiles
ReplyDeleteGreat story and so true.....
ReplyDeleteGreat story and Amen.
ReplyDeleteBlessings. xx
Very inspirational. Thank you for sharing.
ReplyDeleteWhat a phenomenal outlook! Definitely want to start everyday as an eagle!!! Cudos to the power of choice!!! Thanks for sharing! HUGS Annster
ReplyDeleteFANTASTIC!!!!
ReplyDeleteI hope there really is such a person out there, somewhere. The world needs more of them.
I say "I hope," because I never believe any of those "Feel Good" things, which are passed around. But this, has a lovely message.
-smile-
Oh yes, I enjoyed this very much and could take a few lessons from the story. thank you.
ReplyDeleteWhat a great story and it sure would be a much happier world if there were more eagles around. Thanks for the story.
ReplyDeleteHow appropriate that we saw an eagle flying really close to our house as I was pulling into the driveway this afternoon...this story is beautiful, let's be eagles!
ReplyDeleteI read this a while ago and it sure does make sense. Thanks for sharing it. Have a great week!
ReplyDeleteYes! I saw this on Facebook and it struck me too. I even saved the Eagle photo! Thanks for sharing it here. xo
ReplyDeleteWonderful...I see both ducks and eagles almost every day as I drive over the bridge to leave my neighborhood. They will keep this story in my head on a daily basis now. Thanks for sharing.
ReplyDeleteCould. Not. Love. This. More!
ReplyDeleteWhat a great story.
ReplyDeleteThanks for sharing.
Wow, Mari. So much truth there! I needed that. Thank you. I'm a natural-born duck, but ... Eagle here, signing out ... xoxo
ReplyDelete